Data Deletion at CutPay
Version of October 15, 2026, supplemented on October 16, 2026. This is an English translation of the Russian version at https://cutpay.ru/data-deletion; both versions have the same content.
Disconnect a platform
Creator account → “Channels” → “Disconnect” next to the account. The access token is deleted immediately, and new requests to the platform stop.
You can also revoke access on the platform side:
- Google (YouTube): https://myaccount.google.com/permissions
- Instagram: “Settings” → “Apps and websites”
- TikTok: “Settings and privacy” → “Security” → “Apps and services”
- VK: “Settings” → “Apps”
Delete your account and data
Write to support in the CutPay bot or send an email to info@cutpay.ru with the subject “Data deletion”. Include the Telegram username or email of the account. We confirm a request sent by email in the bot or in the account, so that a stranger cannot delete your account.
Within 30 days we:
- delete your profile, payout details, platform access tokens, support correspondence and the statistics of your videos;
- keep in the money ledger only amounts and dates without any link to you — this is needed for accounting and reconciliation with payment systems.
If there is money on your balance, withdraw it first: after deletion there will be nowhere to pay it out. If a payout or a complaint review is in progress for the account, we delete it after they are completed.
When everything is deleted, we send a confirmation.
Google user data (YouTube)
You can also revoke CutPay's access to your Google Account at https://security.google.com/settings/security/permissions. What exactly we receive from Google and how long we keep it — section 9 of the Privacy Policy: https://cutpay.ru/en/privacy.